5.- Cancellation by you
Should the client wish to cancel, cancellation charges will be imposed. These are calculated from the day written notification is received by South American Wonders Travel Agency.
The charges are shown below:

• 60 and more days before departure: retention of deposit.
• 59 to 30 days before departure: 60% of total price.
• 29 days to 14 days before departure: 90% of total price.
• Less than 14 days: 100% of price.

We strongly recommend that full travel insurance is taken out, which includes cover, under certain circumstances, against the loss of deposit or cancellation charges. Please note that no reimbursements are given when cancellations occur or for any unused services.

6.- Complaints
Should the client have a complaint about any of the tour arrangements, it is a condition of the contract that you tell our local representative at the time. Failure to complain at that moment in time will deny us the opportunity to investígate and rectify the problem and thus render South American Wonders Travel Agency unable to accept any form of responsibility. If the client has a dispute with us which we is unable to resolve then please write to us within 28 days of your return and we will investigate promptly the matter.

7.- Travel and Cancellation Insurance
Travel insurance is strongly recommended for all clients whilst on a tour with South American Wonders Travel Agency. Clients are responsible for ensuring that they have adequate cover for the full duration of the tour in respect of medical expenses, injury, death, repatriation, cancellation and curtailment.

8.- Clients responsibility
Clients agree to accept the authority and decisions of South American Wonders Travel Agency employees, tour leaders and agents while on tour with us. If in the opinión of such persons, the health or conduct of a client at any time before or after departure appears likely to endanger the safety, comfort or happy progress of a tour, then the client may be excluded from all or part of the tour. In the case of ill health, we may make arrangements, as seems fit and recover the costs thereof from the client. If a client commits an ilegal act, he/she may be excluded from the tour and we shall cease to have responsibility to/for them. If you are affected by a condition, medical or otherwise, that might affect other peoples enjoyment or active participaron of the tour, you must advise us at the time of booking. No refund will be given for any unused services.
Clients must be in possession of, and are responsible for arranging a valid passport, visa if applicable and any vaccination certificates required for the whole of their journey. Information about these matters or related Ítems (climate, clothing, baggage, etc) is given in good faith but South American Wonders Travel Agency cannot be held responsible for the completeness of this information.

9.- Cancellation or alteration by South American Wonders Travel Agency.
While we endeavour to operate all tours as advertised, we reserve the right to change any of the facilities, services, prices or itineraries described in the program. If a major change is necessary or deemed advisable, we will inform the client as soon as reasonably possible. A major change does not apply to the carrier, transport or named accommodatíon. It is normally considered to be a major itinerary re-routing, a sígnificant change in the duration of your holiday or the cancellation of a major excursion with no apparent reason. South American Wonders Travel Agency will not accept responsibility for changes in flight schedule or departure aírport, as this is the responsibility of the airline. However we will endeavour to minimise their effects on your journey. If advised of a major change before departure, the client will have the choice of accepting the changes, purchasing another tour from us or cancelling the tour with a full refund. Provided that the major change is not a result of situations outside our control, compensation will be paid as follows: Period of notification given to you.

• More than 42 days: No compensation
• 41 to 28 days: $30US per person
• 27 to 14 days: $40US per person
• 13 days to date of travel: $50US per person.

South American Wonders Travel Agency will not pay compensation if forced to cancel or change your tour because of war, threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, epidemics or health risks, technical or maintenance problems with transport, closed or congested airports or ports, changes imposed by re-scheduling or cancellation of flights by airlines, the alteration of airlines or aircraft types, or similar events beyond the control of our company. Consolidation refers to the fact that some tours, known as fixed departure tours, are dependent upon a minimum number of persons participating (this being four). We are not liable for any penalty charges associated with "supersaver"-type connecting rail or airfares, in the event of a change to a tour departure time, date or airport. We reserves the right to cancel a tour in any circumstances but will not cancel a tour less than 8 weeks before departure, except for forcé majeure, consolidation or the clients failure to pay the final balance. Unless the client fails to pay the final balance, we will return all deposits paid or offer an alternative tour of comparable standard and will pay compensation on the scale as shown above. No compensation will be paid if cancellation is due to force majeure or consolidation.

10.- Our responsibilities
Clients bookings are accepted on the understanding that they are aware of the possible risks inherent to adventure travel and that they undertake the tours, treks or expeditions, featured in our programme, at their own volition. It is also important to understand that the most meticulously planned arrangement can go wrong. After all, Perú is an underdeveloped country as far as basic infrastructure is concerned. Conditions are such on some of our tours that there may be occasions when delays, discomforts or unforseen circumstances will occur. We will not accept liability under the following eventualities:

• Where the client does not suffer personal injury, the company accepts liability should any part of the tour arrangements, booked with us, not be supplied as described in the itinerary. In such cases we will pay reasonable compensation if the clients enjoyment of the tour arrangements has been adversely affected but will pay no compensation if there has been no fault on the part of South American Wonders Travel Agency or its suppliers and the reason for the failure was the client's own fault, the actions of someone unconnected with the tour arrangements or one which neither the company nor its suppliers could have anticipated or avoided, even if all due care had been exercised.
• When the client suffers death or personal injury as a result of an activity forming part of the tour arrangements booked with us, South American Wonders Travel Agency accepts no responsibility unless there has been a fault on our part if the cause was the clients fault, the action of someone unconnected with the tour arrangements, or one which neither we nor our suppliers could have anticipated or avoided, even with the exercise of all due care, South American Wonders Travel Agency accepts no liability.
• South American Wonders Travel Agency acceptance of liability in clauses 10(a) and 10(b) above is subject to assignment by the client to South American Wonders Travel Agency of the client's rights against any agent, supplier or subcontractor of ours, which is in any way responsible for the unsatisfactory holiday arrangements or the client's death or personal injury. Back to the top

11.- Flights/Delays
We cannot accept liability for any delays in or cancellationof any of your flights, whether for anu reason whatever. Where long flight delays result in lost holiday time, no refunds are given by hotels or suppliers. Similarly, airlines seldom offer compensation for flight delays. However, at their discretion, carriers will endeavour to reduce the inconvenience of any delay by providing meals and accommodation, as appropriate in their view, for the time of day or night (subjet to local availability). If you incur payments for such services in the event of a delay, South American Wonders Travel Agency will not accept responsibility for such payment.Once again, we advise that our clients secure comprehensive travel insurance.

• Our tours are monitored with utmost responsibility and concern for our clients complete satisfaction.
• If there were are any alterations in the tour programs, they will be taken into consideration in advance to ensure a good service.
• The prices guoted are net. Prices are subject to any changes in itinerary.
  Prices do not include taxes.
• Prices are non commissionable.
• All prices are in US Dollars.
• Reservations will be made with and confirmed by:
  reservas@paititiperu.com, or
  info@southamericanwonders.com
  info@paititiperu.com
  or via fax at least 3 months in advance for Peru. In the case of The Galápagos it is recommended that reservations are made, for any cruise ship, on our website at least 6 months in advance.
• All reservations are confirmed following a payment of 60% of the tour.
• If the group decides to ask for the cancellation of the service after having confirmed the reservation and having paid, it will be subject to penalties detailed and published on our website.
• If there is a change in prices or various services, you will be notified via email.
• For security purposes, payments should be wired to:

Geoffrey Donoghue
Banco Continental del Peru.
Cuenta en Dólares americanos
Nº 0011-0200-38-8003046158
Código Swift BCONPEPL

Please send the pre-pay voucher by fax.

SOUTH AMERICAN WONDERS PAITITI PERÚ EXPEDITIONS
2008